Senior Financial Crime Specialist
1 week ago
Job Summary:
FIS is seeking a Senior Financial Crime Specialist to join our team. This role will be responsible for reviewing referrals from potential matches on sanctions and PEP lists, as well as performing investigations using account holder information.
Key Responsibilities:
- Review transaction monitoring alerts to identify suspicious patterns of customer behavior.
- Engage with 3rd parties to validate information and activity.
- Monitor and investigate account activity to identify potentially fraudulent behavior.
- Ensure all relevant systems are updated accordingly with correct outcome.
- Correspond with customers to obtain information and/or supporting documentation.
Requirements:
- Minimum of 2 years experience in customer service, fraud detection, or credit underwriting support.
- Excellent customer service skills and excellent verbal and written communication skills.
- Ability to work both independently and in a team environment.
- Ability to adapt quickly to change.
- Good computer navigation and operation skills.
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