Associate Process Manager

2 weeks ago


Mumbai, Maharashtra, India eClerx Full time
Job Title: Associate Process Manager

The ideal candidate will possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objectives.

Key Responsibilities:

  • Execute process functions and liaise with various internal teams such as settlements and client rep teams along with counter parties for processing claims, validating event details, processing dividends and coupons.
  • Support managers in handling daily issues and assume the role of a process SME.
  • Handle and resolve queries related to corporate actions.

Requirements:

  • 3 to 6 years of experience in Settlements.
  • Good understanding of Trade Life Cycle and Settlements function.
  • Experience in Pre & Post Settlements across various asset classes - Securities, Structured.
  • Should be well versed with Settlement cycle and market / regulatory practices for trade settlements.
  • Knowledge of SWIFT messages used in Asset Services.
  • Strong capabilities in MS Word and MS Excel.
  • Ability to work under pressure, handle multiple priorities and work as part of the team.
  • Excellent presentation and communication skills (written and verbal).
  • Excellent interpersonal skills.
  • Ability to work with teams across time-zones and cultures.
  • Organized, detail oriented, flexible, self-starter & highly motivated.
  • Should be able to act fast and decisively when dealing with critical situations.
  • Good with numbers and ability to derive information from data.
  • Excellent multi-tasking and creative problem solving.
  • Should be able to independently handle client communications, set expectations with client & discuss daily, weekly & monthly reports with clients.
  • Should be able to train, coach, mentor other members of the team.

Financial Products Knowhow: Fixed Income (Coupon Payables) and Dividends

Tools/industry utilities: Preferred hands-on & understanding of Euroclear and DTCC systems.

Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting



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