IT Support Professional

4 days ago


Mumbai, Maharashtra, India Cimpress Full time

We are seeking an IT Support Professional to join our team at Cimpress. As a Technical Problem Solver, you will be responsible for providing timely and effective support to customers.

Key Responsibilities:

• Monitor scheduled alerts and notifications from various systems and tools

• Collaborate with cross-functional teams to resolve technical issues

• Communicate effectively with stakeholders to ensure timely issue resolution

• Optimize alert settings to minimize unnecessary notifications

• Maintain and update technical documentation and Standard Operating Procedures (SOPs)

• Possess attention to detail and a proactive approach to problem-solving

• Demonstrate ownership of Level 1 and Level 2 support

• Stay up-to-date with system functionality and process changes

• Provide L2 level support to customers

• Analyze application logs for errors and corrections

• Basic understanding of operating systems, server, client, network, storage, backup

• Familiarity with monitoring tools, relational databases, Linux, UNIX, Java, C++

• Good verbal and written communication skills in English

• Ability to work under pressure and as part of a team

• Willingness to adapt to changing priorities and work schedules



  • Mumbai, Maharashtra, India eClerx Full time

    About the Role">eClerx seeks a highly skilled professional to join its team as a Trade Support Professional.">Job Description">The successful candidate will work on various aspects of trade support, including trade confirmation matching and settlements of cash flows from trading events.">Key Responsibilities">Perform trade support activities, such as trade...


  • Mumbai, Maharashtra, India Kyndryl Full time

    At Kyndryl, we are always looking for talented individuals to join our team as Technical Support Professionals. As a Technical Support Professional, you will be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You will work closely with our clients to understand their...


  • Mumbai, Maharashtra, India Artech Infosystems Private Limited Full time

    Job Summary:Artech Infosystems Private Limited is looking for a skilled Night Shift Customer Support professional to join our team. The successful candidate will be responsible for providing exceptional customer service and support during night shifts. Key responsibilities include handling customer inquiries, resolving issues in a timely and professional...


  • Mumbai, Maharashtra, India Westin Hotels & Resorts Full time

    Job OverviewThe Westin Hotels & Resorts is seeking an Administrative Support Professional to join our team. This role will provide administrative support to the General Manager and other members of the management team.As an Administrative Support Professional, you will be responsible for providing exceptional customer service, handling correspondence,...


  • Mumbai, Maharashtra, India eClerx Full time

    Job DescriptionWe are seeking a highly skilled Trade Support Professional to join our team. The successful candidate will be responsible for performing various trade support activities across the Trade Lifecycle, including Trade Confirmation matching, Trade Pre-Settlements support, and Front office to back-office reconciliation of trade positions.Key...


  • Mumbai, Maharashtra, India eClerx Full time

    Job Overview:We are seeking a skilled Trade Support Professional to join our team. As a Trade Support Professional, you will be responsible for providing support in various back-office and middle-office processes for financial institutions.Main Responsibilities:Work on back-office and middle-office processes for financial institutions, handling various...


  • Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    Job Overview:Talent Corner HR Services Pvt Ltd is seeking a highly skilled and organized Administrative Support Professional to join our team. In this role, you will be responsible for coordinating travel arrangements, managing vendor relationships, and overseeing office facilities management.Key Responsibilities:Coordinate travel arrangements for senior...


  • Mumbai, Maharashtra, India The Management Recruitment Group Full time

    Job Description:The Management Recruitment Group seeks an exceptional Executive Support Professional to provide comprehensive support to our CEO. As a key member of our team, you will be responsible for efficiently managing the CEO's calendar, scheduling and prioritizing appointments, meetings, and events. Your attention to detail and organizational skills...


  • Mumbai, Maharashtra, India POORNATHA Full time

    At POORNATHA, we are seeking a highly organized and detail-oriented Administrative Support Professional to join our team. This role is responsible for providing administrative support to ensure the smooth operation of our office.The ideal candidate will have 0-3 years of experience in an administrative capacity and possess basic skills in Excel, Word, and...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    Action Tour Guide Job DescriptionWe are seeking a highly skilled and experienced Customer Support Professional to join our team at Action Tour Guide. As a key member of our customer support team, you will play a critical role in ensuring that our US-based customers have an exceptional experience with our self-guided audio tour apps.About the Role:The ideal...


  • Mumbai, Maharashtra, India Zigsaw Full time

    Job OverviewZigsaw seeks a highly skilled and organized Administrative Support Professional to join our team. As a Senior Assistant to the Director, you will play a crucial role in managing the Director's schedule, coordinating meetings, and preparing reports.


  • Mumbai, Maharashtra, India TalentBridge Full time

    Job Title: Telecom Support ProfessionalWe are seeking a skilled Breakfix Expert to join our technical support team at TalentBridge. This role focuses on diagnosing and resolving technical issues related to telecom services and software solutions.Main ResponsibilitiesBreakfix Support: Use logical problem-solving techniques, SQL queries, and JavaScript-based...


  • Mumbai, Maharashtra, India Prama Full time

    Prama is a dynamic company that is dedicated to delivering high-quality software solutions. We are currently seeking an experienced Software Support Professional to join our team.This role requires the ability to work independently and as part of a team, with excellent communication and problem-solving skills. The ideal candidate will have strong technical...


  • Mumbai, Maharashtra, India hard Full time

    About the RoleWe are looking for a highly skilled Technical Support Professional to join our team in Mumbai, India.In this role, you will play a crucial part in delivering exceptional customer experiences by resolving technical issues efficiently.You will work closely with cross-functional teams to identify and address potential problems, ensuring our...


  • Mumbai, Maharashtra, India Intellectual Capital HR Consulting Pvt. Ltd. Full time

    Job OverviewWe are seeking a detail-oriented and organized individual to provide administrative support to our executives, manage front desk operations, and assist with office management.Key Responsibilities:Receptionist Duties:Greet and welcome visitors and clients in a professional manner.Answer, screen, and direct phone calls.Maintain the reception area...


  • Mumbai, Maharashtra, India Firstsource Full time

    Exciting Opportunity: As a Customer Service & Collections Executive at Firstsource, you will have the opportunity to work with a leading US process and gain exposure to international processes. Our company offers excellent career growth and development opportunities, allowing you to grow professionally and personally.What We Offer:A competitive salary...


  • Mumbai, Maharashtra, India Truemeds Full time

    We are looking for a Technical Support Professional to assist us in responding to technical queries from our clients. These queries often relate to API Integration support, troubleshooting SMS delivery issues, and assistance with telecom regulatory guidelines.Responsibilities include:Assisting clients through remote calls and technical queries via Support...


  • Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    Job Overview: We are seeking a highly skilled Executive Assistant to provide exceptional administrative support to our Director. The ideal candidate will have a proven track record of coordinating executive communications, preparing internal and external documents, and maintaining a high level of professionalism.Key Responsibilities:Coordinate director-level...


  • Mumbai, Maharashtra, India All Time Plastics Limited Full time

    We are seeking a highly skilled and experienced Sales Support Specialist to join our team at All Time Plastics Limited. The ideal candidate will have a proven track record of success in international sales, with experience working with ERP systems and tier 1 suppliers/OEMs. In addition to their technical skills, the successful candidate will possess...


  • Mumbai, Maharashtra, India Axience Full time

    About AxienceAxience is a professional business services firm that delivers bespoke solutions to clients globally. Our mission is to provide high-quality research services, tailoring our approach to meet the unique needs of each client.Job DescriptionThe Pre-Sales and Business Development Research Support Analyst will play a crucial role in our business...