Support Passenger Service

2 days ago


Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,20,000
Passenger Support Specialist

At our organization, we strive to deliver exceptional customer experiences through timely and efficient issue resolution. Our Passenger Support Services team plays a pivotal role in achieving this goal.

Key Responsibilities:

  • Providing top-notch customer service and resolving issues promptly and effectively.
  • Offering expert advice on industry-leading software solutions, including data management, inventory control, and reservation systems.
  • Handling travel-related tasks such as reservations, ticketing, seating, and codeshare arrangements with precision and attention to detail.
  • Managing disruptions and ensuring seamless travel experiences for passengers through proactive communication and problem-solving.
  • Proficiency in fare filing is highly desirable, enabling the team to optimize revenue streams and enhance overall efficiency.

Requirements:

  • A strong understanding of passenger support operations and its nuances.
  • Excellent communication and interpersonal skills to effectively engage with clients and colleagues alike.

Benefits:

Candidates who possess the necessary skills and experience will find our organization to be an excellent fit for their career aspirations. We offer a dynamic work environment that fosters growth and development.



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