Uplift Careers Specialist

5 days ago

Kottayam, Kerala, India beBeeAcademic Full time ₹ 15,00,000 - ₹ 20,00,000
About the Job

As a senior academic advisor, you will be the first point of contact for prospective learners and their families. Your role will involve guiding them through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

Key Responsibilities:
  • Student / Learner Counselling
    • Conduct personalized counselling sessions for prospective learners detailing available upskill courses certification paths eligibility curriculum benefits tools taught and expected career outcomes.
    • Address queries regarding course tools and software entry-level requirements and program pathways.
  • Lead Management & Conversion
    • Manage and nurture inbound leads via phone email messaging apps and in-person consultations.
    • Use consultative student-first counselling paired with soft closing techniques to meet enrolment targets.
  • Enrolment Goal Fulfilment
    • Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
    • Build trust-based relationships ensuring prospects have clarity and confidence throughout the admission journey.
  • CRM & Reporting
    • Accurately document all lead interactions updating CRM records lead status followup plans and outcome updates.
    • Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.
  • Cross-functional Collaboration
    • Liaise with the marketing and program teams to align on messaging domain-specific course content and recruitment strategies.

Candidate Requirements

  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic persuasive and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.
  • Freshers are welcome; prior experience in academic counselling admissions telesales or customer-facing roles is advantageous.

What We Offer

  • Opportunity to work with a dynamic team.
  • Chance to make a meaningful impact in the lives of learners.
  • Competitive remuneration package.

How To Apply

  • Submit your application with a cover letter and resume.

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