IT Cloud Services Specialist

6 days ago


Bengaluru, Karnataka, India SAP Full time

About the Role:

We are seeking a highly skilled Technical Service Delivery Specialist to join our SAP Enterprise Cloud Services (ECS) organization. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.

Key Responsibilities:

  • Act as the primary point of contact for the TSMs with the delivery organization.
  • Collaborate with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
  • Service Delivery Specialist (SDS) plays a crucial role in ensuring activity plans are created together with the TSMs and CDMs.

Requirements:

  • Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
  • 6+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
  • Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.

About SAP:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.



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