
Order Management Professional
17 hours ago
Job Title: Executive Customer Order Management
As a professional in customer order management, you are responsible for overseeing orders from valued customers. This involves working closely with sales account holders to ensure timely and satisfactory delivery of services.
Your role includes providing expert service that secures our position as a leading commercial partner and supplier of axial impellers.
To achieve this goal, you will collaborate with the sales team, production, purchasing, and shipping departments to stabilize our operations and deliver exceptional results.
Key Responsibilities:
- Customer Account Management: Manage and maintain strong relationships with existing customers.
- Identify and Develop New Customers: Proactively seek out new business opportunities and develop strategies to acquire new customers.
- Understanding Customer Needs: Work closely with customers to understand their application requirements and provide suitable solutions.
- End-to-End Sales Solution and Customer Support: Manage the entire sales process from start to finish, ensuring seamless customer support throughout.
- Technical and Commercial Agreements: Negotiate and manage technical and commercial agreements with customers.
- Order Coordination: Coordinate orders with production and logistics teams to ensure efficient delivery.
- Issue Resolution: Address and resolve any customer complaints or issues promptly and professionally.
- Technical Drawing and BOM Management: Understand and release technical drawings, and manage Bill of Materials (BOM) in the ERP system.
- Ad-Hoc Activities/Projects: Perform additional tasks and projects assigned by management.
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Order Management Professional
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Order Management Specialist Opportunity
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Jaipur Order Management Position
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