Solutions Architect

2 weeks ago

Amrāvati, Maharashtra, India beBeeUserEngagement Full time ₹ 15,00,000 - ₹ 25,00,000
Retention Specialist

We are seeking a skilled retention specialist to play a key role in our efforts to prevent user churn and re-activate lapsed listeners.

This role involves understanding why users churn and developing strategies to save them or bring them back. You will be responsible for identifying at-risk users, uncovering the root causes of dissatisfaction, and designing proactive campaigns to re-engage users before they leave.

The ideal candidate will have experience in churn management, user reactivation, or save strategies within B2C subscription or mobile app businesses. They will be an innovative problem-solver with a creative approach to building industry-leading churn-mitigation strategies.

Key Responsibilities:

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