Expert in Ethnic Wear and Customization Specialist
2 days ago
Gopal Bros is a leading retailer of premium ethnic wear, offering bespoke suits, sherwanis, and traditional ensembles. We are seeking an experienced Expert in Ethnic Wear and Customization Specialist to join our team.
As an Expert in Ethnic Wear and Customization Specialist, you will play a pivotal role in assisting customers with their fashion needs, guiding them through the customization process, and ensuring a perfect fit and exceptional shopping experience. Your goal is to empower customers with confidence and style while upholding the brand's heritage of excellence.
Key Responsibilities:
- Welcome and engage customers warmly, understanding their unique preferences and requirements.
- Provide personalized recommendations for ethnic wear, including sherwanis, suits, kurtas, and more.
Customization Guidance:
- Assist customers in selecting fabrics, embroidery styles, patterns, and color combinations for custom outfits.
- Guide clients through the measurement and fitting process to ensure tailored perfection.
Fashion Expertise:
- Offer styling advice for weddings, festive occasions, and other events, ensuring customers make confident choices.
- Stay informed about the latest trends in ethnic wear and incorporate them into client consultations.
Sales and Targets:
- Drive store sales by upselling accessories, footwear, and complementary items.
- Achieve individual and team sales targets consistently.
Product Knowledge:
- Gain in-depth knowledge of the store's product line, including materials, designs, and craftsmanship.
- Educate customers about care instructions for premium ethnic garments.
Customer Relationships:
- Build and maintain long-term relationships with clients through follow-ups and excellent service.
- Update loyal customers about new collections, seasonal offers, and customization options.
Visual Merchandising:
- Ensure the showroom looks appealing by arranging displays of suits, sherwanis, and festive collections.
- Collaborate with the team to maintain the store's aesthetic appeal.
Qualifications and Skills:
- Degree in Fashion Design, Textile Studies, or a related field (preferred but not mandatory).
- 1-3 years of experience in fashion retail, ethnic wear, or a similar role.
- Experience in handling custom orders and fittings is a strong advantage.
- Exceptional communication and interpersonal skills.
- Strong knowledge of ethnic fashion, fabric types, embroidery, and tailoring.
- Ability to provide styling advice and guide customers through the customization process.
- Organizational skills to manage multiple orders and timelines.
What We Offer:
- Estimated annual salary range: ₹800,000 - ₹1,200,000 depending on experience.
- Hands-on experience working with premium ethnic wear and custom orders.
- Opportunities for professional growth and learning.
- A vibrant and customer-focused work environment.
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