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Support Engineer Expert

1 week ago

Bengaluru, Karnataka, India Oracle Full time

As a Support Engineer Expert, you will serve as the technical interface to customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products.

A successful candidate will have in-depth knowledge of several Oracle products and/or platforms, as well as experience working with multiple platforms. The ability to work independently, researching and developing solutions to customer issues, is crucial for this role.

Key Responsibilities:

  • Serve as the technical interface to customers, OEMs, and VARs
  • Resolve problems related to installation, maintenance, and use of Oracle products
  • Develop in-depth knowledge of Oracle products and/or platforms
  • Work independently to research and develop solutions to customer issues