Tax Systems Support Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeTax Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Tax Systems Support Engineer

Role Overview:

We are seeking a skilled Service Engineer to provide comprehensive support for tax management systems and their integration with ERP platforms.

Key Responsibilities:

  • Apply expertise in Indirect Taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
  • Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments
  • Support ERP integrations with Vertex, including Oracle Fusion and internal systems
  • Ensure accuracy of tax rates, exemptions, and tax determinations
  • Manage tax configuration, tax categories, and exemption certificates within Vertex
  • Support tax reporting and compliance, including generating reports for tax filing and audit purposes

Technical Operations:

  • Perform SQL and data analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation
  • Troubleshoot ERP-Vertex integration issues, including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings
  • Maintain API data feeds, including Vertex API calls, REST/SOAP integrations, and data flow between Vertex and ERP systems

Compliance and Reporting:

  • Support tax reporting for compliance, including sales and use tax, VAT/GST returns, withholding tax reports, 1099/1042 forms, etc.
  • Assist in SOX audits, ensuring controls, documentation, and approvals are in place for tax processes

Operational Support:

  • Utilize the Vertex support website for issue resolution
  • Create and manage support tickets
  • Access the Vertex knowledge base, release notes, and patches

This position requires strong problem-solving skills for complex tax calculation issues, ability to document and communicate technical solutions effectively, and experience working with FBDI & ADFdi for data imports and updates.

The ideal candidate should have 5+ years of experience with Vertex tax systems and ERP integrations, knowledge of tax calculation rules, jurisdictions, and product taxability assignments, proficiency in SQL and data analysis, and experience troubleshooting API integrations and data feeds.

Familiarity with SOX audit requirements for tax processes and understanding of tax compliance reporting requirements is also required.

 

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