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Process Improvement Specialist

1 week ago

Jaipur, Rajasthan, India Dev Technosys HR Full time
About the Role:

This is an exciting opportunity to work as a Post-Sales Business Analyst at Dev Technosys HR. The ideal candidate will be responsible for gathering and documenting requirements, conducting post-sales analysis, and providing insights that drive improvement in service delivery and customer satisfaction.

Job Responsibilities:
  1. Gathering and documenting client requirements
  2. Conducting post-sales analysis and process improvement
  3. Providing insights for enhanced service delivery
  4. Collaborating with various teams for streamlined processes
Required Skills and Qualifications:
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder engagement skills
  • Proficiency in CRM software and document preparation
  • Ability to identify areas of improvement and suggest solutions