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Learning and Development Specialist

2 weeks ago


Ahmedabad, Gujarat, India myGwork Full time
About the Role:

We are seeking a skilled Learning and Development Specialist to join our team as a Last Mile Training Manager. In this role, you will lead the coordination and execution of hourly employee training and leadership onboarding/development activities using network developed programs.

Key Responsibilities:
  • Lead a team of hourly trainers and/or Learning Coordinators including their deployment, development and productivity.
  • Act as a proactive and productive liaison/partner with internal customers and the Operations Learning team by consistently seeking to make a positive impact on key business safety, quality, productivity and customer experience metrics.
  • Partner with operations leaders across all areas of the Sort center to identify training needs and schedule training events to meet production forecasts and labor gaps.
  • Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.
  • Manage and customize training content to meet local needs and track compliance to these training materials.
  • Analyze and understand data to suggest improvements for training and operations.
  • Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.).
  • Drive a continuous improvement culture by coordinating and facilitating Continuous Improvement Essentials activities in partnership with operations leaders.

Requirements:
  • A completed Bachelor's Degree from an accredited university or 5+ years Amazon experience.
  • 5+ years of related experience.
  • Experience coaching and delivering messages related to performance.
  • Experience interpreting data analytics using advanced Excel strategies.
  • Experience coaching and delivering messages related to performance.
  • Proficiency in computer usage, email, MS Office Suite.
  • Evidence of ability to prioritize, manage and complete projects with tight deadlines.
  • Experience developing and implementing department goals and strategies based on broader organization goals.
  • Experience working with and delivering training/information to peers, hourly associates as well as exempt personnel.

Preferred Qualifications:
  • Master's Degree in related field.
  • Resume that shows steady progression in Training/Learning Management for the last 5+ years in a manufacturing/production/distribution leadership role.
  • Ability to adapt well to fast-paced, yet ambiguous, environments with changing circumstances, direction, and strategy.
  • Desire to thrive in a dynamic, growing environment.
  • Previous Kaizen/Continuous Improvement experience.