
Process Expert
2 weeks ago
The Process Associate is responsible for overseeing day-to-day operational activities related to contract management for respective engagements/accounts. This role requires managing a document repository of all contractual documents, extracting and tracking contractual obligations systematically, and interfacing with external and internal stakeholders.
Key Responsibilities:- Maintain a comprehensive document repository of all contractual documents, including change orders, SOWs, and obligation artifacts.
- Extract and track contractual obligations systematically by categorizing criticality, priority, and business impact.
- Interface with external and internal stakeholders to ensure adequacy of coverage and support.
- Collaborate closely with the Service Delivery team/Action Owners to ensure compliance of contractual obligations related to IT/BPO contracts.
- Address contractual queries from engagement stakeholders in case of any ambiguity.
- Provide clarity on contract language by conducting contract research and recommend contract changes in case of any gaps identified.
- Knowledge and experience in Contract Management (0-5 years).
- Familiarity with major elements of outsourcing contracts and complex outsourcing contractual structures.
- Understanding of commercial and service level agreements of complex IT/outsourcing contracts.
- Drafting of contract documents.
- Contract Review and Analysis.
- Review and Identify critical terms and risks in IT/BPO outsourcing Contracts.
- Interpret contract language and provide analysis and recommendation to the Client.
- Contract abstraction, administer and manage contracts post-execution.
- Track and monitor contract deliverable and obligation compliance.
- Working with Contract Management tools.
- Bachelor's Degree or Master's degree in Law.
This role offers opportunities for growth and development in a dynamic environment. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a team setting.
Keywords: Contract Management, Outsourcing, IT/BPO
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