Ambitious Operations Team Lead

2 days ago


Kottayam, Kerala, India beBeeOperations Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title

  • Ambitious Operations Team Lead

About the Job

Transforming Business Processes for Enhanced Efficiency

As a key member of our team, you will play a vital role in driving business excellence through innovative solutions. Our dedicated professionals are committed to delivering increased efficiency, deeper insights, and superior outcomes.

We collaborate with 100+ leading brands across various sectors, including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance.

Main Responsibilities
  • Supervise and lead a group of team members to meet all Service Level Agreements (SLAs) relative to any and all functions in the Department
  • Maintain daily, weekly and monthly production reports
  • Drive customer experience metrics
  • Meet all key SLAs and Key Performance Indicators (KPIs)
  • Coordinate activities of the department with the manager to include workflow monitoring, process improvement, training, reporting and special projects
  • Provide recommendations for strategies and process improvements to add value to teams and clients
  • Coordinate with other internal support teams to ensure seamless production by the operations team

Requirements

Key Skills:

  • Excellent Analytical and Logical Skills
  • Good knowledge of MS Office
  • Team Leading Skills
  • Mentoring and motivating skills.
  • Coaching and feedback skills.
  • Positive attitude
  • Flexibility to work in shifts
  • Confident
  • Energetic and Enthusiastic


  • Kottayam, Kerala, India beBeeTransformation Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Our organization is a leading provider of customized BPM services, specializing in helping customers through transformational solutions to reimagine business processes and deliver efficiency and superior outcomes. We are trusted partners to numerous brands with presence globally.Job Title: Operations Manager (Telecom Chat experience)Experience: Min 5 years...


  • Kottayam, Kerala, India beBeeTeamLeader Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleA seasoned team leader is required to oversee a minimum of 7 members, driving operational efficiency and ensuring consistency across global teams.About the RoleThe ideal candidate will play a pivotal role in developing expertise in various client offerings and workstations within areas such as Fixed Income Analytics, Risk, and Returns. This includes...


  • Kottayam, Kerala, India beBeeManufacturing Full time ₹ 12,03,330 - ₹ 25,28,204

    Job OverviewKey Responsibilities:Supervise daily operations to ensure optimal resource utilization.Lead a production team, providing guidance on tasks and deadlines.Monitor inventory levels to minimize waste and maximize productivity.Collaborate with cross-functional teams to enhance production processes and resolve any issues that may...


  • Kottayam, Kerala, India beBeeLuxury Full time ₹ 18,00,000 - ₹ 23,00,000

    Immerse Yourself in Luxury RetailWe are proud to be one of India's foremost bespoke retail furniture manufacturers.The RoleAs a Senior Project Manager, you will play a pivotal role in bringing luxury brand visions to life. You will be the key link between international clients and our production team, ensuring every detail aligns with brand expectations...

  • Team Lead

    4 days ago


    Kottayam, Kerala, India One 97 Full time

    Job DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...


  • Kottayam, Kerala, India beBeeManager Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job DescriptionWe are seeking an ambitious leader to spearhead our financial and logistical operations. This is a unique opportunity for a results-driven professional to make a lasting impact on our organization.The ideal candidate will possess exceptional problem-solving skills, be a creative thinker, and have a proven track record of driving growth and...


  • Kottayam, Kerala, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

    Operations Manager Job DescriptionKey Responsibilities:Oversee the day-to-day operations of a team.Lead and manage supervisors, team leaders, and agents to meet performance targets and service level agreements.Monitor call quality, customer satisfaction, and agent productivity.Develop strategies to enhance first-call resolution rates and reduce average...


  • Kottayam, Kerala, India beBeeExcellence Full time ₹ 14,99,999 - ₹ 19,99,999

    Operational Excellence ManagerWe are seeking an accomplished Operational Excellence Manager to lead the design and implementation of best practices across our organization.Key Responsibilities:Develop and implement operational excellence frameworks to drive business resultsCollaborate with cross-functional teams to align initiatives with strategic...

  • Digital Team Lead

    2 days ago


    Kottayam, Kerala, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Lead a dynamic team and drive performance targets in our Digital Collections department.We are seeking a seasoned professional with 3-4 years of experience in digital collections or digital marketing/campaign management to lead our team. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of...


  • Kottayam, Kerala, India beBeeManufacturing Full time ₹ 42,00,000 - ₹ 45,00,000

    Job Title:Machine Shop Operations LeadAbout the Role:We are seeking a skilled and experienced Machine Shop Operations Lead to join our team. The successful candidate will be responsible for overseeing daily operations, programming, and setting up CNC, VMC, and HMC machines.Main Responsibilities:Operate, program, and set up CNC, VMC, and HMC machines.Foster a...