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Operational Excellence Specialist
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At EXL IT Service Management, we are committed to delivering exceptional service to our clients. As an Operational Excellence Specialist, you will play a critical role in driving process improvements and ensuring seamless execution of daily transactions. Key responsibilities include:
Key Responsibilities:
- Identifying areas of inefficiency and developing process improvements to enhance productivity and efficiency
- Collaborating with cross-functional teams to ensure effective communication and issue resolution
- Providing coaching and feedback to team members to foster growth and development
- Analyzing and interpreting financial data to inform business decisions
The ideal candidate possesses excellent analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment. A graduate degree in accounting or a related field, along with 5-8 years of operational experience, is required. Proficiency in Excel and familiarity with ERP systems such as SAP/Oracle are highly desirable.
