HR Global Services Specialist
3 weeks ago
Company Overview
Aptean is a global leader in providing bespoke ERP solutions to various industries. Our company culture emphasizes diversity, equity, and inclusion, allowing employees to thrive and succeed.
Job Description
We are seeking an HR Global Services Specialist to join our team. The successful candidate will be responsible for managing 2nd-level escalations, supporting 1st-level tickets during peak times, and conducting quality checks for employee data in Employee Central (Oracle). Additionally, the specialist will monitor solution provided and customer experience, analyze possible solutions using standard procedures, maintain quality standards, and collect required changes in the online HR Knowledge Base.
Required Skills and Qualifications
The ideal candidate should possess a Bachelor's degree with a minimum of 4-7 years of relevant experience in HR Shared Services. Strong communication and analytical skills are essential for success in this role.
Benefits
Aptean offers a competitive salary range of $80,000 - $110,000 per year, depending on location and experience. We also provide a dynamic work environment that fosters growth and development opportunities.
Estimated Salary: $90,000 per year
Other Benefits
Aptean is committed to promoting a diverse and inclusive workplace culture. We celebrate our differences and use them as assets in bringing innovative solutions to our customers. If you share our values and are passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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