Customer Sales Support Representative
12 hours ago
Job Title: Customer Sales Support Representative
Job OverviewThis is a full-time position located in Bangalore and Gurgaon, requiring 1 to 3 years of work experience to assist our sales team with daily customer order handling issues including swatch collection, color submission, sample collection, and other support activities.
Main Responsibilities- Provide daily support to the sales team, ensuring smooth internal communication and operations.
- Track and process customer orders with accuracy, ensuring all details are verified and meet the required standards.
- Assist in customer order handling issues including swatch collection, color submission, sample collection.
- Resolve customer inquiries and issues promptly, maintaining a high level of customer satisfaction through proactive problem-solving.
- Experience in customer relationship management, demonstrating a strong ability to build rapport and maintain enduring client connections.
- At least one year of experience in sales support and logistics coordination, ensuring timely delivery of products to customers.
- Ability to handle order tracking, ensuring precise monitoring of product movement from dispatch to delivery to meet client deadlines.
- Must have skills in sample collection, which involves gathering the correct samples that align with client requirements and expectations.
- Strong communication skills, essential for effectively conveying information and resolving potential issues with customers and internal teams.
- Ability to multitask and manage time efficiently to support various sales activities simultaneously and ensure smooth operations.
This role offers opportunities for professional growth and development, working with a dynamic team to deliver exceptional customer experiences.
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