Electrical Systems Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Electrical Systems Specialist to join our team at Maruti Suzuki India Limited. The successful candidate will be responsible for handling market feedbacks and warranty issues related to vehicle telematics.
Key Responsibilities:
Handling of market feedbacks and warranty issues related to vehicle telematics.
Creation of telematics high-level use cases and process flows for root-cause analysis of typical cases.
Identification of bugs and suggestion of potential counter-measures in E2E (end-to-end) connected/infotainment systems.
Coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedbacks.
FTA approach for solving complex market issues.
Competitor process/design benchmarking.
Diagnosis and resolution of customer complaints.
Required Competencies:
Good understanding of software architecture and interface.
Profound knowledge on vehicle communication protocols including CAN and LIN.
Strong knowledge of IoT communication protocols HTTPS, MQTT, TCP/IP, and Linux OS.
Well-versed in QC tools, DOE, Six Sigma.
Analytical skills and logical approach towards problem-solving.
Hands-on experience in resolving complex market problems and able to concisely explain and present to related stakeholders and management.
Strong execution, orientation, and problem-solving approach.
Ability to analyze data and propose solution & future strategies.
Strong communication & presentation skills.
Ability to work within strict timelines.
Team player with strong networking skills.
Specific Expertise for Functional Area:
Experience of working in cloud environment (AWS, Google, Azure, IBM).
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