AWS Cloud Engineer
4 weeks ago
At Virtusa, we are seeking a skilled AWS Cloud Engineer to join our team. As a Conversational Interfaces expert, you will be responsible for designing and implementing Amazon Connect Agent Workspace for contact centers, as well as customizing and integrating with 3rd party applications.
Key Responsibilities:
• Design and implement Amazon Connect Agent Workspace for contact centers
• Customize Amazon Connect Agent Workspace and integrate with 3rd party applications
• Develop conversational interfaces for applications using voice and text leveraging Lex service
• Implement natural language processing (NLP) solutions
Requirements:
• At least 8+ years of AWS cloud experience
• Experience in working and implementing Amazon Connect Agent Workspace for contact centers
• Experience in customizing and integrating Amazon Connect Agent Workspace with 3rd party applications
• Experience in developing conversational interfaces for applications using voice and text leveraging Lex service
• Knowledge of natural language processing (NLP)
• Ability to write Cloud formation templates
• Experience developing solutions and passion for getting hands dirty with code/scripting Lambdas using python
Mandatory Skills:
AWS Connect, Amazon Connect Agent Workspace, Python, Amazon Lex, Lambda Integration, Lambda, Step Functions, S3, API Gateway, Dynamo DB, Cloud Watch, Cloud Formation, IAM, Cloud Front
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