Trade Operations Manager
1 month ago
Unlock New Opportunities
At HSBC, we're committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
Job Overview
The purpose of this role is to manage transaction, multiple processing, or checker teams. The remit area may be an entire country, entire region, or may be global and may cater for single or multiple business areas in HSBC. The nature of the activities may include account servicing, client onboarding, payments, sanctions screening, internal business services, internal transactions, and credit services.
Key Responsibilities
- Assisting with the management of teams engaged in processing of transactions and checking
- Assisting with the management of reconciliation and audit activity and management of escalated matters
- Ensure tasks are executed in line with Service Level Agreements and all prevailing regulations
- Assisting with the management of relationships with internal and where applicable, any external stakeholders
- Assisting with the management of work schedules, resources, and budgetary planning for the unit
- Ensure that the unit is equipped with systems, resources, and expertise to support the unit objectives
Requirements
- Graduate / Post Graduate Degree
- Minimum of 5 to 7 years of work experience of which 3 to 5 years should be in Trade Operations role
- Thorough knowledge of Internal Processes, FEMA and RBI Regulations as applicable to GTRF transactions
- Good verbal and written communication skills
- Client and business centric approach and solution orientation, balanced with pragmatism and strong control focus so that there are no process lapses
- Excellent people management skills
Additional Information
- Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. The GCB 5 or GCB 6 will be offered depending on the selected candidate's skill and relevant experience
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