
Leading Architectural Expertise
3 days ago
This role entails a senior leadership position that demands profound expertise in AI-driven customer engagement on the Salesforce platform. As a key team member, you will shape the future of AI within the Salesforce ecosystem and deliver exceptional value to clients.
About the Position:
- Establish and govern architectural vision, standards, and best practices for the practice.
- Oversee technical governance, conduct architecture review boards, and ensure solutions are scalable, secure, and performant.
- Mentor and develop other technical architects and developers, fostering a culture of excellence and innovation.
- Drive the creation of reusable assets, accelerators, and intellectual property to scale delivery across the practice.
AI Solution Architecture & Delivery:
- Design and oversee the implementation of sophisticated, AI-powered intelligent agents using Agentforce and the Einstein 1 Platform.
- Serve as the lead technical expert on flagship projects, guiding teams through complex full-stack implementations across Apex, LWC, Salesforce Flows, and advanced AI orchestration frameworks.
- Lead by example, rapidly prototyping advanced concepts and PoCs to de-risk complex engagements and secure client investment.
Integration & Enterprise Data Strategy:
- Develop and govern complex integration strategies connecting the Salesforce ecosystem with heterogeneous enterprise systems and external AI services.
- Architect mission-critical, secure, and scalable data foundations for GenAI workflows, with a strong emphasis on Salesforce Data Cloud.
- Provide expert guidance on leveraging enterprise data platforms like Snowflake, BigQuery, or Databricks in conjunction with Salesforce.
Pre-Sales & Strategic Advisory:
- Serve as the lead technical authority in pre-sales cycles for strategic accounts, partnering with Account Executives and Solution Engineers to shape winning solution strategies.
- Translate complex business challenges into cohesive technical blueprints, multi-year roadmaps, and compelling business cases.
- Command the respect of C-suite executives and enterprise architects, leading high-stakes client workshops and strategic advisory sessions.
Practice Development & Innovation:
- Act as the ultimate technical escalation point for critical project challenges, ensuring successful outcomes and client satisfaction.
- Harvest best practices and client insights to create reusable IP and directly influence the Salesforce product roadmap.
- Champion thought leadership through white papers, conference presentations, and community engagement.
Requirements:
- Salesforce Certified Application ArchitectSystem Architect.Salesforce Certified Technical Architect (CTA) is strongly preferred.
- 10+ yearsof progressive, customer-facing experience in enterprise software, with at least 5 years in a dedicated architecture role.
- Deep, hands-on expertise with the Salesforce Platform (Sales, Service, or Industry Clouds) and its programmatic capabilities (Apex, LWC, Asynchronous Processing).
- Demonstrable experience architecting solutions usingSalesforce Einstein 1 Platformcomponents.
- Proven experience designing and implementing LLM-based solutions, including deep familiarity withRAG architectures, agentic workflows, prompt engineering, and function calling.
- Mastery of system integration patterns (APIs, middleware, event-driven architecture).
- Exceptional ability to engage, influence, and build credibility with C-level stakeholders and technical executives.
- Superb communication, presentation, and visualization skills (e.g., whiteboarding complex architectures, solution storytelling).
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