UX Content Specialist

4 weeks ago

Mumbai, Maharashtra, India LexiConn Full time
Job Opportunity

We are seeking an experienced UX Writer to join our dynamic team at LexiConn. The ideal candidate will have a strong background in creating compelling and user-centric content for Fin-tech platforms or Banking/Finance-related products.



Key Responsibilities The successful candidate will be responsible for creating intuitive and user-friendly copy for various interfaces, including websites, mobile apps, and other digital platforms. This will involve conducting research at various stages of projects to inform and refine content strategies. Additionally, the candidate will write clear and concise micro copy, including error messages, tooltips, onboarding flows, and instructional content. They will also contribute to the overall content strategy, including content audits, content mapping, and information architecture. Furthermore, the candidate will ensure all content adheres to regulatory and compliance requirements specific to the financial industry.

Requirements To be successful in this role, the candidate will need to have a minimum of 2 years of experience as a UX Writer, Content Strategist, or similar role. They will also need to have a portfolio showcasing relevant work experience in UX writing. The ideal candidate will have a strong understanding of UX principles and how content fits into the user journey. They will also need to have excellent writing, editing, and proofreading skills with a keen eye for detail. Additionally, they will need to be able to simplify complex information and present it in a clear, user-friendly manner. The candidate will also need to be able to manage multiple projects simultaneously and meet tight deadlines.

Benefits As a UX Writer at LexiConn, the candidate will have the opportunity to learn and experience inclusive growth and work-life balance. They will also have a friendly work environment and freedom to speak their mind. The company offers a work-from-home set-up and a 40-hour work week.

Requirements
Responsibilities - Produce native, high-quality and accurate English copy for digital journeys as an UX Writer Understand customer segments and customer experience journeys thoroughly to help meet business objectives and customer satisfaction with precise and user-friendly copy elements Write clear, concise, consistent language that's on-brand and helps users navigate Write for various UI and UX components ranging from error messages, tool-tips, and descriptions, including system-generated updates Work closely with clients to understand their business, and create content strategies for their customer journeys on mobile and web Experience in writing or editing content for web or mobile applications Understand and promote best practices in content strategy, SEO and usability Ideal Profile - Experience in UX writing for complex user journeys Profound understanding around best practices and trends regarding digital, banking, finance and investment products Demonstrated experience in defining and managing the personality, tone, voice, and other aspects of a product's content principles Familiar with prototyping in Figma A good quality laptop (i5 or above) and uninterrupted high-speed (broadband) internet

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