
Donor Data Specialist
5 days ago
The Donor Processing Specialist plays a pivotal role in ensuring seamless donor experience and data integrity. This multifaceted position combines donor processing, quality control, communication, and office tasks to deliver exceptional service to Lion members/donors.
Key Responsibilities:
- Process donation information via accurate data entry, ensuring proper indexing and linking with donation payment data.
- Conduct thorough quality assurance on all India donation data entry, guaranteeing data integrity and accuracy.
- Resolve donor processing issues efficiently by clarifying concerns, determining causes, and selecting the best solution to resolve the issue.
- Communicate effectively with Lion members, leaders, and headquarters staff/departments, and vendors to resolve concerns within set turn-around times.
- Ensure timely and accurate submission of monitoring reports (MIS).
Requirements:
- Bachelor's or master's degree in a relevant field such as business administration or social services.
- Minimum of 3-5 years of related experience in office management, account receivables administration, grants, or similar fields.
- Ability to learn new processes and adapt rapidly to changing priorities.
- Proficiency in operating multiple databases with comprehension and accuracy.
- Strong MS Excel skills and attention to detail.
As a Donor Processing Specialist, you will have the opportunity to make a meaningful impact on the organization's mission and goals. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this challenging yet rewarding role.
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