Senior Order Coordinator

1 day ago


Chennai, Tamil Nadu, India beBeeManagement Full time US$ 40,000 - US$ 80,000
Order Management Opportunities

In this role, you will be responsible for managing customer orders through phone and email interactions.

You will verify, update, and process purchase orders with high accuracy. This will involve coordinating with internal teams to ensure seamless order fulfillment.

Delays, cancellations, or delivery updates must be communicated promptly to customers. You will also maintain order logs and CRM entries to track progress.

The ideal candidate will possess excellent verbal and written communication skills in English. Prior experience in international voice/order management is required.

A strong understanding of ERP/CRM systems, particularly SAP, Oracle, or Salesforce, is a plus. Additionally, attention to detail and multitasking abilities are essential for success in this position.

Comfortable working night shifts in US or UK time zones, the successful candidate will contribute to maintaining high-quality customer experiences.

  • Key Responsibilities:
  • Manage customer orders via phone and email
  • Verify, update, and process purchase orders accurately
  • Coordinate with internal teams (logistics, warehouse, billing)
  • Communicate delays, cancellations, or delivery updates to customers
  • Maintain order logs and CRM entries
  • Requirements:
  • Excellent verbal and written communication in English
  • Prior experience in international voice/order management
  • Knowledge of ERP/CRM systems (SAP, Oracle, Salesforce – a plus)
  • Attention to detail & multitasking ability
  • Comfortable with night shifts (US/UK time zones)


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