AI/ML and Data Analytics Project Manager

12 hours ago

Kanpur, Uttar Pradesh, India beBeeProject Full time ₹ 75,00,000 - ₹ 1,25,00,000

Project Leadership & Client Success Specialist

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As a Project Leadership and Client Success Specialist, you will lead the lifecycle of AI/ML and Data Analytics projects to deliver timely and cost-effective results. You will act as the primary point of contact for key accounts and foster long-term relationships through regular communication.

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Key Responsibilities:

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  • Lead and manage AI/ML and Data Analytics projects from start to finish, ensuring timely delivery and cost-effectiveness.">
  • Act as the primary point of contact for key accounts, providing exceptional client service and building strong relationships.">
  • Conduct client demos, project reviews, and provide updates on product usage, key insights, and new feature introductions.">
  • Drive customer satisfaction by addressing queries, concerns, and escalations promptly, ensuring a seamless experience.">
  • Identify opportunities to cross-sell and up-sell products and services to existing clients, focusing on generating incremental revenue.">
  • Promote and sell Annual Maintenance Contracts (AMC) to clients, ensuring renewals and ongoing client engagement.">
  • Present new products, services, and solutions to clients, reselling or adding value to existing implementations.">
  • Facilitate client demos to showcase relevant features, upgrades, and solutions for cross-selling and upselling opportunities.">
  • Supervise Business Analysts (BAs) and oversee the creation of actionable insights and reports for clients.">
  • Work closely with engineering, data science, and product management teams to define project scope, milestones, and deliverables.">
  • Develop comprehensive project plans, manage schedules, and allocate resources effectively to meet client expectations.">
  • Monitor project progress, identify risks, and address issues proactively to ensure successful project delivery.">
  • Oversee AMC tendering and ensure annual contract renewals by providing timely and relevant updates to clients.">
  • Manage change requests and customizations outside the original project scope, including requirement analysis, effort estimation, and pricing.">
  • Create success case studies to demonstrate the added value and ROI for clients, strengthening the business relationship.">
  • Maintain regular client communication, providing weekly or bi-weekly updates as per the client's engagement needs.">
  • Act as the first point of contact for any escalations, resolving queries or complaints efficiently.">
  • Share relevant reports, insights, and alerts with clients, ensuring they are kept up to date on their product usage and project status.">

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