OpenText Content Server Specialist

16 hours ago

Bengaluru, Karnataka, India beBeeExpert Full time ₹ 20,00,000 - ₹ 25,00,000
Content Server Expertise Required

An OpenText Content Server Support Analyst plays a pivotal role in ensuring the seamless operation and maintenance of the organization's OpenText Content Server environment. This position guarantees system stability, optimal performance, and security while providing technical support to users.

Key Responsibilities:
  • Stabilize and maintain the OTCS environment to ensure system performance and security.
  • Configure and administer OpenText Content Server and related components.
  • Detect, troubleshoot, and resolve technical issues related to OTCS, logs, and integrations.
  • Monitor and optimize system configurations, performance, and security settings.
  • Manage user roles, permissions, and access controls within OTCS to ensure compliance and security.
  • Perform database queries and manage connections with Oracle, SQL Server, or other backend databases.
  • Develop and maintain documentation including system configurations, troubleshooting guides, and user manuals.
  • Generate reports on system usage, performance metrics, and security audits.
  • Provide technical support and training to end-users, ensuring effective adoption of OTCS features.
  • Design and implement custom workflows within OTCS to automate business processes.
  • Integrate OTCS with ERP systems such as SAP or Microsoft Dynamics using OpenText Enterprise Connectors.
  • Utilize RESTful APIs, SOAP Web Services, and middleware for seamless data exchanges.

Required Skills & Qualifications:


  • Technical Expertise:
    • Deep understanding of OpenText Content Server architecture, functionality, and features.
    • Experience with installation, configuration, and administration of Content Server.
    • Proficient in detecting and resolving technical issues, including log analysis.
    • Strong knowledge of Windows and Linux server environments.
    • Understanding of network configurations and server settings relevant to OTCS.
    • Experience with database systems such as Oracle and SQL Server.
    • Skilled in performing database queries and managing database connections.
    • Experience integrating OTCS with external systems via RESTful APIs and SOAP.
    • Familiarity with middleware solutions for data exchange.
    • Knowledge of OpenText Enterprise Connectors for ERP system integrations.
    • Working knowledge of OpenText customization frameworks and xECM extensions.
    • Workflow development experience within OTCS to automate business processes.
    • Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
  • Programming & Development:
    • Proficiency in JavaScript, Java, HTML/CSS, XML, and XSLT.
    • Experience with SQL for database interactions.
    • Familiarity with RESTful APIs, SOAP web services, and use of GIT for version control.
  • Security & Compliance:
    • Good understanding of security protocols and compliance standards (e.g., GDPR, HIPAA).
    • Ability to implement and manage security settings in OTCS.
    • Experience managing user roles, permissions, and access control.
  • Soft Skills:
    • Strong communication skills, capable of explaining technical information clearly to non-technical users.
    • Ability to interact effectively with users, stakeholders, and IT professionals.
    • Experience in providing training and support to end-users.
    • Excellent documentation and reporting skills.
  • Qualifications:
    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • 5-10 years of experience supporting and managing OpenText Content Server environments.
    • Relevant certifications in OpenText or related technologies will be an advantage.

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