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Technical Solutions Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeItSupport Full time ₹ 8,00,000 - ₹ 12,00,000
IT Support Consultant Role

The company is seeking a highly skilled IT Support Consultant to join its team on a short-term contractual basis.

Main Responsibilities:

  • Troubleshoot hardware and software issues, provide technical assistance and support to users, and maintain detailed records of interventions using Google Docs and Sheets.
  • Liaise with vendors for hardware and software procurement and support, and manage relationships with external service providers for network and software-related services.
  • Develop and implement solutions that enhance efficiency through API interactions, leverage knowledge of using platform APIs to integrate and streamline IT processes.
  • Collaborate with cross-functional teams and vendors, work in a fast-paced environment with multiple priorities and deadlines.

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field with 2+ years experience.
  • Proven experience in IT asset management, software and hardware support, and vendor coordination.
  • Excellent organizational and project management skills, ability to prioritize tasks and meet deadlines.
  • Fluency in Tamil language is a must-have requirement for this role.