Client Services Director

6 days ago


Mumbai, Maharashtra, India Randstad Enterprise Full time

Randstad Enterprise, a global leader in talent solutions, is seeking a seasoned professional to fill the role of Client Services Director in our Mumbai office. As a key member of our team, you will be responsible for developing and leading an effective relationship with our new client from the banking world.

Key Responsibilities:

  • Develop and execute a strategic plan to deliver exceptional client service and drive business growth
  • Lead a high-performing recruitment team in an RPO setup, ensuring seamless execution of processes and effective collaboration
  • Drive employee engagement and understanding, leveraging client feedback to inform improvement plans
  • Set account objectives, identify top talent, and foster development opportunities
  • Build a professional and trust-based rapport with the client through regular visits to their office in Mumbai

Requirements:

  • Proven experience working in a medium or large bank, specifically in Indian retail banking
  • Strong track record of working with senior stakeholders across India
  • Experience leading recruitment teams and driving business growth
  • Previous RPO experience is a plus
  • Fluency in English and a can-do attitude
  • High-level advisory skills based on data, objective, and professional approach

About Randstad Enterprise:

We are a dynamic team that thrives on innovation and excellence. We influence global brands, shape the future of talent solutions, and value inclusion and diversity. At Randstad Enterprise, you'll find opportunities to grow professionally and personally while making a meaningful impact on clients worldwide.



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