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Lead Support Administrator

1 month ago

Mumbai, Maharashtra, India NTT Full time
Job Summary

The Lead Support Administrator is an experienced administrative support role, responsible for providing administrative and clerical support to relieve Department Managers or Teams of administrative duties. This role performs general administrative duties, such as administrative support of department managers, and specializes in providing ancillary support services, such as facilities and office management, print, and travel.

Key Responsibilities:
  • Provides advanced administrative support and administrative guidance.
  • Provides administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the manager's time efficiency, including the management of travel itineraries for domestic and international travel.
  • Provides administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items.
  • Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required.
  • Drafts routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders.
  • Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system.
  • Supports flow of information to internal and external stakeholders.
  • Provides assistance with maintaining office supply inventory and other additional supplies as needed.
  • Prepares, completes and distributes routine management reports.
  • Prepares and creates presentations, spreadsheets and databases as required.
  • Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.
  • Answers and screens telephone calls and responds to and resolve any queries or escalate complex queries to the relevant individual.
  • Provides team leader duties and activities as required.
  • Provides assistance with any other administrative-type requests.

Requirements:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Ability to cope well under pressure and well-organized.
  • Demonstrates a positive attitude with an excellent attention to detail.
  • Displays a level of integrity.
  • Ability to work on tasks of a critical/confidential nature.
  • Organizational skills with the ability to multi-task.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Ability to provide team leadership as required.

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.