Conduent Business Services Quality Assurance Specialist
3 weeks ago
**Mission-Critical Services and Solutions**
Conduent Business Services delivers exceptional outcomes for Fortune 100 companies and over 500 governments through our dedicated associates. You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
**Job Responsibilities**
- Perform business support and technical work using data organizing and coordination skills.
- Execute tasks based on established procedures.
- Expand skills within an analytical or operational process.
- Maintain appropriate licenses, training, and certifications.
**Key Skills and Abilities**
- Developed skillset in a range of processes, procedures, and systems.
- Ability to problem solve, self-guided.
- Interacts with external auditors to include (SOC 1) Service and Organizational Control Report.
**Accountability**
- Reviews current processes and identifies trends.
- Reviews work produced for errors.
- Evaluates for performance standards (SLAs) required under contract.
- Compares various sampling techniques and identifies correct samples for auditing.
Conduent Business Services is an equal opportunity employer committed to workforce diversity.
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