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Head of Cloud Infrastructure Management
1 week ago
The successful candidate will be responsible for overseeing the delivery of large-scale IT infrastructure projects, including development and managed services.
Main Responsibilities:- Develop and execute cloud strategy and migrations, data center hybrid cloud transformations/migrations and consolidations, EUC services design, transition, and delivery.
- Leverage expertise in IT infrastructure, data center hosting and managed services, global software service delivery, program, project management, and IT service availability management and disaster recovery management compliant with ISO22301.
- Project and Program Management: Manage complex projects and programs, including stakeholder management, best practices, and adding rigor and process to definition, implementation, and deployment.
- Delivery Planning and Execution: Lead delivery planning and execution, governance, status reporting, risk and issues management, and budget tracking in partnership with the business, IT functional lead, and SDM functions.
- Clients Liaison: Primary client liaison for technical and non-technical requests, projects, and strategic initiatives.
- Team Leadership: Lead and direct teams on technical and functional aspects, drive transformation initiatives, automation, and efficiency.
- Metrics and Reporting: Manage delivery excellence metrics, prepare periodic reports, and submit them to senior leadership.
- Minimum 12 years' experience in IT Delivery Management.
- Minimum 12 years' experience managing large, complex projects and programs.
- Excellent written and oral communication skills, including interfacing with senior leaders.
- Knowledge of Cloud Technologies (AWS/Azure/GCP), DevOps, Data Center Management, Network and Application Infrastructure, End User Support, Helpdesk, and Desktop Management & Security.