Salesforce Business Solutions Expert

5 days ago


Noida, Uttar Pradesh, India Mirketa Software Pvt. Ltd. Full time

Company Overview

Mirketa Software Pvt. Ltd. is a leading technology company that specializes in delivering innovative solutions to its clients. With a strong focus on customer satisfaction, the company has established itself as a trusted partner for businesses across various industries.

Salary and Benefits

The successful candidate will be offered a competitive salary package of ₹12 lakhs per annum, along with additional benefits such as health insurance, paid time off, and professional growth opportunities.

Job Description

We are seeking an experienced Salesforce Business Analyst to join our team. As a Business Analyst, you will play a crucial role in collaborating with stakeholders to gather, analyze, and document business requirements for projects. Your expertise in Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Industry Cloud (if applicable) will be instrumental in driving business success.

Key Responsibilities

  • Collaborate with stakeholders to gather, analyze, and document business requirements for projects.
  • Develop and maintain knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Industry Cloud (if applicable).
  • Work with cross-functional teams to build sustainable applications.
  • Evaluate current business processes, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
  • Analyze relevant industry data to identify trends, opportunities, and areas for improvement.
  • Design and implement technology solutions that meet business needs.
  • Create detailed business requirement documents (BRDs), functional requirement documents (FRDs), and user stories.
  • Act as a liaison between business units, technology teams, and external vendors to ensure clear communication and alignment of goals.
  • Assist in the planning, execution, and management of travel-related projects, ensuring they are delivered on time and within scope.
  • Develop test plans, conduct testing, and validate the functionality of implemented solutions to ensure they meet business requirements.
  • Provide training and support to end-users and ensure a smooth transition to new systems or processes.

Qualifications

To succeed in this role, you should have:

  • B.Tech. with CS or IT, MCA with at least 5 years of Salesforce experience.
  • Excellent knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Industry Cloud (if applicable).
  • Proven track record of successfully analyzing and documenting business requirements.
  • Strong collaboration and communication skills.
  • Ability to work effectively in a fast-paced environment.


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