GenAI Solutions Trainer
1 week ago
Job Description
We are seeking a GenAI Solutions Trainer to join our team at Segate Technology. As a key member of our team, you will play a crucial role in the successful implementation of our AI-driven solutions.
Your responsibilities will include:
- Conducting comprehensive end-user training sessions to ensure seamless adoption of new products.
- Managing beta testing phases to gather critical feedback on product features and issues.
- Providing ongoing support and guidance to users post-release.
- Developing and delivering engaging training materials and programs for end-users to ensure effective product usage.
- Working closely with product development teams to identify, document, and address any product issues or enhancements.
- Maintaining up-to-date knowledge of AI technology trends and best practices to provide expert advice and support to our customers.
Requirements
- Experience in customer support aspects and ability to explain complex technical details in simple terms.
- Motivated and eager to learn new concepts and skills.
- Strong analytical mindset and problem-solving abilities.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively in a fast-paced, ever-evolving environment.
What We Offer
- Cafeteria facilities
- Office cab/shuttle services
- Free meal
- Recreational activities
- Professional degree assistance
- Health insurance
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