Senior Database Specialist
1 week ago
The Oracle Advanced Customer Services team is responsible for delivering exceptional support to our customers, ensuring their Oracle technology investments meet their business needs.
About the RoleWe are seeking a skilled DBA/RAC/Dataguard expert to join our team. As a key member of the Support organization, you will be responsible for resolving post-sales technical inquiries and facilitating customer relationships with Support.
You will work closely with customers' IT staff to resolve moderately complex technical problems related to the installation, maintenance, and use of Oracle products. Your expertise in Oracle products and multiple platforms will enable you to provide exceptional support to our customers.
Key Responsibilities- Resolve technical issues related to Oracle products and platforms
- Facilitate customer relationships with Support and internal Oracle employees
- Provide expert-level support for DBA/RAC/Dataguard-related queries
To succeed in this role, you will need:
- 10+ years of experience as a DBA/Consultant/Support Engineer with Oracle Database
- Strong analytical skills and ability to troubleshoot complex technical issues
- Excellent communication skills to effectively interact with customers and internal teams
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