
Gaming Floor Manager Position
2 days ago
We are looking for a seasoned operations expert to lead our gaming floor team.
Job Title: Gaming Floor Leader
The ideal candidate will oversee day-to-day operations, ensuring a seamless experience for customers.
- Operations and Management:
- Supervise staff, including gaming attendants, cashiers, and support personnel.
- Monitor customer flow and manage waiting times effectively.
- Maintain equipment, report issues, and ensure prompt repairs.
- Assist with stock management for tokens, tickets, and consumables.
- Customer Experience:
- Deliver exceptional customer service and resolve guest concerns promptly.
- Educate customers about games, safety rules, and promotions.
- Ensure cleanliness and safety standards across the gaming zone.
- Minimum 1–3 years of experience in hospitality, entertainment, retail, or gaming industry.
- Proven leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Customer-focused with a proactive attitude.
About the Role: As a key member of our team, you will play a vital role in delivering an exceptional customer experience. If you have a passion for leadership and are committed to excellence, we encourage you to apply.
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