Coordinating Hospitality Expert

2 weeks ago


Bareilly, Uttar Pradesh, India beBeeCollaboration Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title

As a Team Coordinator, you will play a vital role in ensuring seamless guest experiences and efficient day-to-day operations.

  • Key Responsibilities:
  • Guest Communication: Handle incoming calls, emails, and requests, providing accurate information about hotel services while maintaining a professional and courteous approach.
  • Reservation Management: Process and confirm reservations, enquiries, and special requests accurately, adhering to company policies.
  • Customer Service: Provide exceptional service by handling complex inquiries and requests, addressing individual needs with empathy and expertise.
  • Team Collaboration: Maintain strong communication and relationships with the Front Office, Sales, and Wellness teams to ensure effective workflow and coordination.
  • Data Management: Accurately record and generate reports related to reservations, occupancy, and revenue as needed, supporting informed decision-making.
  • Relationship Building: Foster loyalty by building and maintaining strong relationships with regular guests, encouraging repeat visits and cultivating new guest relationships.

To succeed in this role, you should be able to work under pressure, handle high volumes of work during peak periods, and adopt a creative approach to generate and close business opportunities. If you are willing to take on challenging tasks, think innovatively, and strive for organizational goals and targets, we encourage you to apply.



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