Azure Infrastructure Support Specialist

1 month ago

Bengaluru, Karnataka, India Askexim Services (P) Limited Full time
Job Title: Azure Infrastructure Support Specialist

We are seeking a highly skilled Azure Infrastructure Support Specialist to join our IT team at Askexim Services (P) Limited. As a key member of our team, you will be responsible for ensuring the robust operation, maintenance, and optimization of our Azure cloud infrastructure.

Key Responsibilities:
  • Advanced Infrastructure Monitoring: Proactively monitor Azure infrastructure to ensure optimal performance, availability, and security.
  • Incident and Problem Management: Handle complex infrastructure-related incidents and problems, performing advanced troubleshooting and root cause analysis.
  • ServiceNow Ticket Handling: Manage and resolve high-priority tickets using the ServiceNow platform, ensuring adherence to SLAs.
  • Maintenance and Optimization: Perform advanced maintenance tasks, including system updates, patch management, performance tuning, and optimization.
  • Automation and Scripting: Develop, implement, and maintain automation scripts and processes using tools such as PowerShell, Azure CLI, and Terraform.
  • DevOps Practices: Collaborate with DevOps teams to integrate infrastructure management with CI/CD pipelines, promoting a seamless development and deployment process.
  • Infrastructure as Code (IaC): Utilize Terraform to manage infrastructure as code, ensuring consistency, scalability, and reliability.
  • Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, processes, and procedures. Mentor and train junior engineers.
  • Security and Compliance: Ensure the infrastructure complies with security policies, best practices, and regulatory requirements.
  • Collaboration and Leadership: Work closely with other IT teams, providing guidance and leadership to ensure effective and efficient infrastructure management.
  • Continuous Improvement: Identify and implement improvements to processes, tools, and technologies to enhance the overall performance and reliability of the Azure infrastructure.
Requirements:
  • Azure Administration: Minimum of 3 years of hands-on experience managing and supporting Azure environments.
  • Terraform Expertise: Extensive experience with Terraform for managing infrastructure as code, including creating, modifying, and managing infrastructure resources.
  • ServiceNow Proficiency: Proficiency in using ServiceNow for advanced ticket handling, including creating, updating, resolving high-priority tickets, and managing workflows.
  • Automation Skills: Strong experience in automation using PowerShell, Azure CLI, and other relevant tools.
  • DevOps Practices: Proven experience in integrating infrastructure management with CI/CD pipelines and collaborating with DevOps teams.
  • Troubleshooting and Problem Resolution: Demonstrated ability to diagnose and resolve complex technical issues efficiently.
Preferred Qualifications:
  • IT Infrastructure: Experience working within IT infrastructure environments, preferably within mid to large-sized organizations.
  • Cloud Services: Extensive experience with cloud service management, particularly within Azure.
  • Managed Services: Experience in managed services or IT service provider environments is a plus.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Azure Infrastructure Support Specialist looking for a new challenge, please submit your application.

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