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2 weeks ago
As a conversational AI specialist, you will play a key role in enhancing the performance of our AI solutions.
Key Responsibilities:- Analyze conversation data to identify areas for improvement
- Implement optimizations to boost bot performance and user experience
- Conduct A/B testing and monitor AI health metrics
- Cross-functional collaboration and contribution to best practices
- 1-2 years' experience with conversational AI (voice/chat)
- Strong analytical and communication skills
- Familiarity with prompt engineering, Python, and basic automation
- Bonus: SQL knowledge, experience with financial institutions or contact centers
We value innovation and customer-centric approach. Our mission is to provide secure and compliant digital communications platforms for businesses.
We prioritize:
- Customers as our top priority
- Transparency and honesty
- Teamwork and ownership
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AI Model Optimization Expert
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AI Associate Optimization
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