
Senior Retail Operations Supervisor
24 hours ago
Key Responsibilities:
- Manage daily store operations to ensure seamless performance and efficiency.
- Lead, motivate, and develop a team of sales associates to achieve sales targets and provide exceptional customer service.
- Monitor store performance and implement strategies to maximize revenue and profitability.
- Ensure effective stock management including inventory control, replenishment, and minimizing shrinkage.
- Maintain high standards of visual merchandising and store presentation.
- Handle customer queries and complaints in a professional manner.
- Conduct staff scheduling, performance reviews, and regular team meetings.
- Ensure compliance with established company policies, procedures, and health & safety standards.
- Report key metrics (sales, footfall, customer feedback) to senior management.
Qualifications & Skills:
- Strong leadership, communication, and people management skills.
- Proven ability to drive sales and improve store performance.
- Excellent problem-solving and organizational abilities.
- Proficiency in retail software and Microsoft Office tools.
- 2–3 years of experience in a similar retail role.
- Open to Both Male & Female candidates.
- Qualification: 12th Pass / Graduate
Benefits:
- Opportunity to work in a dynamic retail environment.
- Chance to lead a team and contribute to business growth.
- Professional development opportunities.
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