Warehouse Operations Manager

10 hours ago


Bengaluru, Karnataka, India JOKER & WITCH Full time

Embark on a rewarding career with JOKER & WITCH as we seek an exceptional Warehouse Operations Manager to spearhead our supply chain operations.

We offer a competitive salary of ₹1,200,000 - ₹1,800,000 per annum based on your experience and qualifications.

About Us

JOKER & WITCH is a pioneering watch and jewelry brand that has revolutionized the industry with its unique blend of style, quality, and affordability. Our products are inspired by international trends, celebrity styles, and high street fashion, making us a go-to destination for discerning customers.

Job Description

The Warehouse Operations Manager will be responsible for leading the development of long-range strategic plans, managing a team of 80+ individuals, and overseeing end-to-end supply chain, logistics, and customer service operations. Key responsibilities include:

  • Order Fulfilment & Logistics Management: Supervise forward fulfilment functions, ensure strict adherence to internal and external SLAs, and serve as the SPOC for all logistics providers and marketplace channels.
  • Returns Management: Manage B2C and B2B returns, build and own processes, adhere to SLAs, and reduce RTOs and customer return rates.
  • Warehousing & Inventory Management: Custodian of the warehouse, implementation of processes and standard operating procedures, management of physical and virtual in-house stock using Unicommerce and other online tools.
  • Quality Control, Service & Warranty: Devise and implement a robust QC framework, oversee the overall team, manage inward and outward QC, and associated SLAs.
  • Customer Service: SPOC for all customer communications, handle grievances, escalations, and disputes, and own the overall NPS.
  • Analytics & Vendor Management: Analyze and report across all unit functions of operations, manage vendor relations, and procure operations/warehouse-related materials and resources.
  • P&L Co-Ownership: Monitor delivery costs, reduce return rates, convert NDRs, and optimize resource utilization.

Required Skills & Qualifications

To succeed in this role, you should possess:

  • A minimum of 5-10 years of work experience in operations and SCM, with at least 3+ years of people management experience.
  • Experience in building and managing operations and logistics networks at scale in e-commerce/B2B/C2C product companies.
  • A background in quantitative decision-making, ability to drive business/operations metrics, and driving adoption of different tools and resources.
  • Managed critical operational processes with SLA and metrics responsibility.
  • Strong analytical, mediation, and problem-resolution skills.
  • Good communication skills and fluency in English and Hindi.
  • Candidates based out of Bangalore will be given preference.

Location

Bangalore, India



  • Bengaluru, Karnataka, India AkzoNobel Full time

    Job Title: Warehouse Operations ManagerEarn a competitive salary of $120,000 - $160,000 per annum as a Warehouse Operations Manager at AkzoNobel.About the Role:This challenging role offers a unique blend of warehouse operations and supply chain optimization experience. As a key member of our logistics team, you will be responsible for driving efficiency,...


  • Bengaluru, Karnataka, India IMPACT Full time

    Job DescriptionAs a key member of the IMPACT team, the Warehouse Manager will oversee the day-to-day operations of our warehouse, ensuring the smooth receipt, storage, and distribution of goods.Key ResponsibilitiesDevelop and implement operational policies and procedures to optimize warehouse efficiency.Manage and oversee security operations to protect...


  • Bengaluru, Karnataka, India Syngene Full time

    Job OverviewWe are seeking a highly skilled Warehouse Operations Manager to join our team at Syngene. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our warehouse facilities.In this role, you will oversee the day-to-day activities of the warehouse, including receiving, storing, and shipping products. You...


  • Bengaluru, Karnataka, India nVent Full time

    We're looking for a skilled Warehouse Operations Manager to join our team at nVent. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our warehouse operations.Responsibilities:Manage complete warehouse activity, ensuring efficient and effective use of resources.Comply with state and local...


  • Bengaluru, Karnataka, India PharmEasy Full time

    About Company:PharmEasy is a pharmacy aggregator that helps patients connect with local pharmacy stores and diagnostic centers. We believe everyone should have access to good health, and our services ensure you get the best health products with high savings in a short time.Estimated Salary: ₹12 Lakh - ₹15 Lakh per annumJob Description:We are looking for...


  • Bengaluru, Karnataka, India Molex Full time

    Job SummaryWe are seeking an experienced Warehouse Operations Manager to join our team at Molex. This is a challenging opportunity for a skilled professional to lead warehouse operations, drive optimization, and foster a collaborative environment.About the RoleThe successful candidate will be responsible for managing warehouse operations, including cost...


  • Bengaluru, Karnataka, India Hitachi Energy Full time

    We are seeking a highly skilled Warehouse Operations Manager to join our team at Hitachi Energy. This is a key role that will be responsible for overseeing the day-to-day operations of our warehouse, ensuring that we maintain high levels of efficiency and productivity.About the RoleThis position involves managing the overall material stores, including daily...


  • Bengaluru, Karnataka, India nVent Full time

    We're looking for a skilled professional to oversee warehouse operations, ensuring seamless inventory management, shipping, and receiving processes. About the RoleIn this position, you will:Develop and implement efficient warehouse layouts to maximize storage capacity and streamline workflow.Maintain accurate inventory levels by conducting regular cycle...


  • Bengaluru, Karnataka, India Indianshoppre Pvt Ltd Full time

    Indianshoppre Pvt Ltd. is seeking a highly skilled Warehouse Executive to join our team in Bengaluru, India.With a strong focus on customer satisfaction and efficient warehouse operations, this role is ideal for individuals who are passionate about delivering exceptional service and driving business growth.We offer a competitive salary of ₹12,000 -...


  • Bengaluru, Karnataka, India GIVA Full time

    Job Summary:The Warehouse Operations Manager at GIVA is responsible for overseeing the efficient receipt, storage, and dispatch of goods. The role involves managing people, processes, and systems to ensure productivity targets are met and all warehouse processes are running smoothly and promptly. This position requires strong leadership skills, an...


  • Bengaluru, Karnataka, India Jubilant Foodworks Full time

    Job Description:This is a key role within our Supply Chain team, responsible for ensuring the efficient management of our warehouse operations.Key Responsibilities:Manage the warehouse management system to ensure compliance with efficiency standards.Maintain accurate bin inventory and monitor stock levels to prevent shortages.Ensure accurate recording of...


  • Bengaluru, Karnataka, India Biocon Biologics Full time

    About Biocon BiologicsWe are a leading global biosimilars organization, leveraging cutting-edge science and innovative technology to improve healthcare outcomes while lowering treatment costs.Job Summary:We are seeking a Warehouse Operations Specialist to join our team in India. As a key member of our warehouse operations team, you will be responsible for...


  • Bengaluru, Karnataka, India Indianshoppre Pvt Ltd Full time

    About Indianshoppre Pvt LtdIndianshoppre Pvt Ltd is a leading e-commerce company that enables consumers & businesses across the globe to shop from any Indian online stores and get it delivered at their doorstep.Job DescriptionWe are looking for a highly motivated and experienced Warehouse Executive to join our team. In this role, you will be responsible for...


  • Bengaluru, Karnataka, India Molex Full time

    Job Overview Molex is seeking a skilled Warehouse Optimization Manager to join its team. The ideal candidate will have a strong background in warehouse operations, cost reduction, and team management. Key Responsibilities - Develop and implement strategies to optimize warehouse operations, reduce costs, and improve productivity. - Manage a team of...


  • Bengaluru, Karnataka, India SATS Ltd. Full time

    About SATS Ltd.SATS Ltd. is a leading provider of food solutions and gateway services in Asia, dedicated to creating long-term value and sustainable outcomes for the communities it serves.We are a dynamic organization with a culture of inclusiveness and innovation, empowering our employees with technology, skills, and opportunities to excel.Our MissionWe aim...


  • Bengaluru, Karnataka, India Jubilant Foodworks Full time

    Job Title: Supply Chain Warehouse Operations Manager - BangaloreAbout Jubilant FoodWorks:Jubilant FoodWorks Limited is part of the Jubilant Bhartia group and one of India's largest food service companies, with a network of 1760 Dominos Pizza restaurants across 387 cities. The company has exclusive rights to develop and operate Dominos Pizza brand in India,...


  • Bengaluru, Karnataka, India SATS Ltd. Full time

    Job Title: Warehouse Operations Director - BangaloreWe are seeking a highly skilled and experienced Warehouse Operations Director to lead our team in Bangalore.About SATS Ltd.SATS Ltd. is Asia's leading provider of food solutions and gateway services, dedicated to creating long-term value and sustainable outcomes for the communities it serves.We have opened...


  • Bengaluru, Karnataka, India Hitachi Energy Full time

    Hitachi Energy is a leading provider of energy solutions, and we are seeking a highly skilled Warehouse Supervisor to join our team. The successful candidate will be responsible for the day-to-day management of our warehouse operations, ensuring that inventory is accurately tracked and stored in a safe and efficient manner.The ideal candidate will have a...


  • Bengaluru, Karnataka, India Jubilant Foodworks Full time

    Job SummaryWe are seeking a highly motivated and organized Warehouse Operations Coordinator to join our team at Jubilant Foodworks.Key ResponsibilitiesEnsure warehouse management system compliance with efficiency.Ensure bin accuracy as per declared standards.Monitor and maintain inventory record accuracy, including pilferage, loading, and trip closing...


  • Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    About the Role: ASSPL - Karnataka is seeking a highly skilled and experienced Warehouse Operations Director to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our Fulfillment Centers (FCs) in Bangalore.Job Description: We are looking for an exceptional leader who can drive productivity,...