
Project Manager
2 days ago
About this Role:
We're seeking an experienced and dynamic project leader to oversee and deliver end-to-end market research initiatives.
This position requires strong stakeholder management, technical knowledge of market research methodologies, and the ability to manage multiple priorities in a fast-paced environment.
The Project Leader will act as the main point of contact for clients, ensuring quality delivery, timely execution, and alignment with business goals.
Key Responsibilities:
- Owning and managing the complete project lifecycle from commissioning to invoicing
- Building and maintaining strong client relationships by acting as a trusted advisor and providing guidance on our products and services
- Setting and managing stakeholder expectations while ensuring high-quality service delivery in dynamic, fast-turnaround environments
- Coordinating project tasks across internal teams (Survey Programming, Sales, etc.) and external vendors (translators, etc)
- Proactively anticipating, troubleshooting, and resolving project challenges or escalating them as required
- Partnering with Sales to support revenue growth through repeat business and client referrals
- Delivering clear, consultative, and timely project updates to all stakeholders
- Ensuring survey quality by applying current market research methodologies and best practices
- Managing complex project budgets and timelines effectively
- Leading and delivering high-visibility projects across multiple research methodologies
- Mentoring junior team members, contributing to their growth and development
- Stepping in for the Team Lead when required and supporting cross-functional collaboration
Requirements & Qualifications:
Education: Bachelor's/Master's degree preferred (business, marketing, or related field) or equivalent work experience.
Experience: Minimum 4 years of recent experience in quantitative online and digital market research, with expertise in survey design, sampling, and consultation.
Skills & Knowledge:
- A strong understanding of market research principles, methodologies, and digital tools
- Demonstrated ability to manage multiple projects simultaneously in a high-pressure environment
- Excellent problem-solving, analytical, and decision-making skills
- Skilled in project budgeting, timeline management, and stakeholder communication
- Ability to apply established procedures to resolve moderately complex issues with minimal oversight
- Strong mentoring, leadership, and team collaboration abilities
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