Academic Careers Lead

3 days ago


Kolkata, West Bengal, India Esteem Full time

We are seeking a highly motivated and results-driven individual to join our team as an Academic Careers Lead. In this role, you will be responsible for managing and converting leads for various programs in collaboration with renowned universities/institutes across India.

The ideal candidate should have excellent written and communication skills, strong analytical and problem-solving abilities, and the ability to work effectively in a team environment. If you possess a passion for delivering exceptional customer service and are committed to achieving targets, we encourage you to apply for this exciting opportunity.

**Job Overview:**

This is a full-time position requiring a graduate degree. The successful candidate will have excellent communication skills, a strong bent of mind, and the ability to approach any situation with patience and empathy. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

**Key Responsibilities:**

- Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/ Institutes across India.

- Providing in – depth information to prospective students, this includes counselling through phone and email.

- Details pertaining to lead discussions & conversion should be updated real time on CRM software.

- Responsible for Adherence of Internal process, tools and data management.

- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

**Requirements:**

- Excellent written and communication skills (Bengali, Hindi and English proficiency).

- Strong bent of mind, in order to understand and effectively communicate all required information to the prospective students/Parents.

- Approachable and vibrant personality.

- Ability to approach any situation with patience and very strong empathy.

- Passion to deliver the highest levels of customer service at all times.

- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.

**Estimated Salary:** ₹ 3,50,000 - ₹ 4,50,000 per annum, based on location and qualifications.



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