Network Security Specialist
13 hours ago
Black Box is seeking a seasoned Support Engineer to join our dynamic IT services team. This role requires deep expertise in Cisco's enterprise network technologies and Fortinet's FortiGate firewalls.
About the RoleWe are looking for a technical expert with hands-on experience in troubleshooting and deploying complex network environments. As a Network Security Specialist, you will provide high-level technical support and drive improvements across our managed service centers.
Key Responsibilities- Troubleshoot and Resolve Complex Issues: Provide L2/L3 support for incidents related to Cisco switches and FortiGate firewalls.
- Deployment and Configuration: Plan, execute, and manage the deployment of network devices and security solutions.
- Performance Optimization: Monitor network performance and ensure system availability and reliability.
- Incident Management: Take ownership of critical incidents and maintain thorough documentation of all processes and solutions.
- Client Interaction: Work directly with clients to understand their technical issues and provide effective solutions.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: 5-8 years of relevant experience in networking and security, specifically with Cisco switches and FortiGate firewalls.
- Certifications: Cisco Certified Network Professional (CCNP) or higher, Fortinet Network Security Expert (NSE) certification preferred.
We offer a competitive salary package, including opportunities for professional growth and advancement, a dynamic and supportive work environment, and a strong commitment to professional client service excellence.
What We Offer- A minimum salary of $120,000 per year.
- A comprehensive benefits package.
- Opportunities for professional growth and advancement.
- A dynamic and supportive work environment.
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