Laboratory Equipment Specialist

2 days ago


Bikaner, Rajasthan, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

About Us

We are a leading provider of enabling technologies, products, and services to the life sciences and healthcare industries.

We support academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Our global operations span multiple countries, with a strong presence in Asia and globally.

Key Responsibilities:

  • Provide field service support for our products
  • Handle breakdown calls promptly and efficiently
  • Ensure high customer satisfaction and effectively manage customer expectations
  • Prepare monthly reports on service performance
  • Monitor repairs and maintenance activities for operational efficiency
  • Decide when to escalate customer concerns or issues
  • Publish and maintain service documentation for distribution
  • Maintain online service documentation on our intranet
  • Perform troubleshooting, commissioning, and certification of units promoted
  • Foster effective teamwork and build strong relationships with customers
  • Carry out hands-on training for field service organizations (20% travel)

Required Skills and Qualifications:

  • Degree in Engineering
  • At least 3 years of experience in laboratory equipment repair and troubleshooting
  • Good English language skills (spoken and written)
  • Analytical and problem-solving skills
  • Willingness to travel across locations for customer visits
  • Driver's license and experience driving automatic and manual vehicles

Benefits:

This is an exciting opportunity to join a dynamic team and grow your career in a rapidly evolving industry.

You will have the chance to work with cutting-edge technologies, develop your skills, and take on new challenges.



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