Team Leader for Customer Experience
5 days ago
We are looking for a seasoned Team Leader for Customer Experience to join our Genesis HR Services team. This key role requires someone who can motivate, mentor, and coach team members, while ensuring process and KM compliance along with meeting client and internal commitments.
Responsibilities:- Effectively manage teams, tasks such as resource planning, career planning, performance management, and attrition management
- Coach and help develop team members, helping bridge knowledge gaps and overcome skill and will issues
- Regularly formulate and execute internal and external governance, effectively handle client escalations
The ideal candidate will have exceptional knowledge of customer care operations and processes, experience in managing teams, and the ability to interact with people at all levels.
-
Team Leader
4 days ago
Pune, Maharashtra, India ElementSkill Full timeJob Description : Are you passionate about leading cutting-edge technology teams and developing state-of-the-art security solutions? We are looking for a C++/C# Team Leader to join our dynamic team and drive innovation in investigative analytics software. What You'll Do : - Manage a team of developers, collaborating with global development teams. - Work...
-
Team Leader
4 weeks ago
Pune, Maharashtra, India Mphasis Full timeJob Description Role : Team Leader - Service Desk Location : Pune Job Summary? Looking for Service Desk Team Leader having experience in handling Team along with Customer Escalation and Troubleshooting. Years of Experience Needed:- 6+ Years of Experience SD Team Lead Minimum Education Any Graduate + ITIL certified Requirement Passport...
-
Team Leader and Support
4 weeks ago
Pune, Maharashtra, India Lexlegis AI Full timeTeam Leader – Demo & Support The Team Leader – Demo & Support is responsible for leading a team that provides product demonstrations, technical support, and training to clients. This role ensures seamless customer onboarding, enhances user experience, and drives customer satisfaction by delivering high-quality product demonstrations and...
-
Team Leader
3 weeks ago
Pune, Maharashtra, India METRO Global Solution Center IN Full timeCompany DescriptionMetro Global Solution Center MGSC is internal solution partner for METRO a xe2x82xac29 8 Billion international wholesaler with operations in 31 countries through 661 stores a team of 93 000 people globally Metro operates in a further 10 countries with its Food Service Distribution FSD business and it is thus active in a total of 34...
-
Team Leader
2 weeks ago
Pune, Maharashtra, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Team Leader
4 weeks ago
Pune, Maharashtra, India Etraveli Group Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...
-
Team Leader
2 weeks ago
Pune, Maharashtra, India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to...
-
Team Leader
3 weeks ago
Pune, Maharashtra, India Atlas Copco Full timeJob DescriptionOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your RoleWe are looking for the Team Leader to lead...
-
Team Leader
4 weeks ago
Pune, Maharashtra, India METRO LOGISTICS Full timeCompany Description Metro Global Solution Center (MGSC) is internal solution partner for METRO, a € Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34...
-
Customer Service Leader
7 days ago
Pune, Maharashtra, India The Sleep Company Full timeDo you want to be part of a company that's making waves in the comfort technology space? Look no further than The Sleep Company!We're looking for a skilled Customer Service Leader to join our team in Pune. As a key member of our customer service team, you will be responsible for responding to customer complaints and concerns in a professional manner.The...
-
Team Leader
3 weeks ago
Pune, Maharashtra, India Atlas Copco Full timeJob DescriptionPassionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries Electronics, medical research, renewable energy, food production, infrastructure and many more.We're everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...
-
C++/C# Team Leader
1 day ago
Pune, Maharashtra, India Cognyte Full timeJob Title: C++/C# Team Leader We are seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will have the opportunity to develop state-of-the-art security technologies and work on major projects that contribute to making the world a safer and more secure place. Responsibilities: Manage a team of developers, working...
-
IT Operations Team Leader
7 days ago
Pune, Maharashtra, India Vodafone Intelligent Solutions Full timeAbout UsVodafone Intelligent Solutions is a leading Telecommunications company in Europe and Africa, continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world.We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and...
-
Software Development Team Leader
6 days ago
Pune, Maharashtra, India Check Point Software Full timeWe are looking for a promising and brilliant Software Development Team Leader to join Avanan. Avanan was acquired by Check Point and it is now Check Point's Email and Collaboration security solution. This is a unique opportunity to work on a large-scale cloud-native system using cutting-edge technology in an agile environment. You will have the opportunity...
-
Customer Experience Specialist
2 hours ago
Pune, Maharashtra, India Birlasoft Full timeBirlasoft's mission is to build inclusive and sustainable communities through technology and innovation. As a Customer Experience Specialist, you will be part of a team that ensures the highest level of quality in our service desk operations.About the JobRegularly listen to and evaluate service desk calls to ensure adherence to quality standards,...
-
Software Development Team Leader
4 weeks ago
Pune, Maharashtra, India Check Point Software Full timeWe are looking for a promising and brilliantSoftware Development Team Leaderto join Avanan.Avanan was acquired by Check Point and it is now Check Point's Email and Collaboration security solution.This is a unique opportunity to work on a large-scale cloud-native system using cutting-edge technology in an agile environment.You will have the opportunity to...
-
Customer Service Team Lead
6 days ago
Pune, Maharashtra, India PTC Full timeCompany Overview:PTC is a leading provider of software solutions that bring the physical and digital worlds together. With a global team of nearly 7,000, we are committed to creating opportunities for our employees to explore, learn, and grow.Job Description:A Group Leader at PTC is an entry-level management and technical position responsible for ensuring...
-
Software Development Team Leader
3 weeks ago
Pune, Maharashtra, India Check Point Software Full timeWe are looking for a promising and brilliant Software Development Team Leader to join Avanan. Avanan was acquired by Check Point and it is now Check Point's Email and Collaboration security solution. This is a unique opportunity to work on a large-scale cloud-native system using cutting-edge technology in an agile environment. You will have the...
-
Engineering Team Leader
1 week ago
Pune, Maharashtra, India Destination Hotels Full timeJob DescriptionSummaryYou will assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.The Team Leader - Engineering is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other...
-
Team Leader
4 weeks ago
Pune, Maharashtra, India Allstate Benefits Full timeJob ResponsibilitiesKey ResponsibilitiesCustomer Service • Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met • Manages, researches, and resolves complex and occasionally highly complex customer communications,...