Risk & Compliance - Ethics Investigations Manager
2 weeks ago
About the team: The Ethics & Compliance team is responsible for establishing and maintaining an effective ethics program within the organization. This role requires a strong understanding of ethical principles, compliance regulations, and best practices in business integrity. The team works closely with cross-functional teams and internal/external stakeholders to develop dashboards, trackers, analyze gaps, and promote a culture of integrity throughout the organization.
About the role: The Investigation & Fraud Risk Executive Manager is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills and the ability to maintain confidentiality. The Investigation & Fraud Risk Executive Manager works closely with the Ethics Investigation Lead and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.
Key Responsibilities:
- Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed.
- Analyze investigation findings to determine the severity and impact of ethical violations.
- Maintain confidentiality and handle all investigations with the utmost discretion, ensuring that sensitive information is protected.
- Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.
- Collaborate with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives.
- Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.
- Provide guidance and support to employees and managers on ethical dilemmas and concerns.
- Monitor and analyze changes in laws and regulations relevant to the organization's operations and advise leadership on ethical considerations and potential risks associated with business decisions.
- Conduct regular risk assessments to identify potential areas of non-compliance and implement policies and procedures to address identified risks.
Requirements:
- Proven experience of 5-8 years in conducting ethics investigations, preferably in a leadership role.
- Strong knowledge of ethical principles, regulations, and industry best practices.
- Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.
- Demonstrated ability to identify, define, and analyze problems, establish decision-making parameters, assess risks, and recommend solutions.
- Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.
- High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.
- Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
- Detail-oriented with excellent organizational and time management skills.
- Proficient in using investigation tools and software.
Qualifications: A Bachelor's degree in a related field (e.g., law, ethics, CA, MSW, etc.) is required; an advanced degree is preferred.
Why join us: Paytm offers a collaborative output-driven program that brings cohesiveness across businesses through technology, improves the average revenue per use by increasing cross-sell opportunities, and provides a solid 360-degree feedback from peer teams on support of their goals. We value respect, which is earned, not demanded from peers and managers. With enviable 500 million+ registered users, 21 million+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants – and we are committed to it. It's your opportunity to be a part of the story
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