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Sales and Customer Success Representative for International Student Housing Platform

4 weeks ago


Jamnagar, Gujarat, India Amber Full time

About Amber: Transforming the student accommodation industry, we are a leading global platform helping 80 million students worldwide find and book full-time accommodations near their universities. Our mission is to make international mobility and living seamless and accessible.

About the Role:

We are seeking a highly motivated Sales and Customer Success Representative to join our team in this exciting role. As a key member of our sales team, you will be responsible for converting inbound leads into customers, understanding their unique requirements, and providing tailored accommodation options. You will also develop an in-depth understanding of student housing options, locations, and pricing to offer expert recommendations.

Key Responsibilities:
  • Proactively reach out to inbound leads and guide them through the booking process to convert them into customers.
  • Understand the unique needs of each student and offer personalized accommodation solutions.
  • Develop a deep knowledge of student housing options, locations, and pricing to provide expert advice.
  • Build and maintain relationships with prospective clients through regular follow-ups to ensure closure.
  • Collaborate closely with the marketing and supply teams to streamline the booking process and enhance customer experience.
  • Maintain accurate records of customer interactions, inquiries, and bookings in the CRM system.
  • Consistently meet and exceed sales targets and performance benchmarks.
Requirements:
  • Excellent verbal and written communication skills in English.
  • Active listening skills.
  • Good time management and planning skills.
  • Objection handling skills.
  • Negotiation skills.
  • Good call closing techniques.
  • Proficiency in CRM or other similar software.
What We Offer:
  • A competitive salary package with a performance-driven variable component.
  • Flexible working hours and remote work opportunities.
  • A vibrant and collaborative work environment.
  • Opportunities for career growth within a rapidly expanding global organization.

The estimated annual salary for this role is $45,000 - $60,000 depending on location and performance. If you're passionate about sales, customer success, and making a difference, apply now at https://amberstudent.com/job-openings.