Healthcare Operations Expert

1 day ago

Ajmer, Rajasthan, India beBeeHealthcare Full time US$ 1,80,000 - US$ 2,50,000

Job Title: Business Operations Specialist - Healthcare

 

Job Description

The Business Operations Specialist - Healthcare plays a pivotal role in bridging sales, product, and demo engineering. This individual designs realistic demo scenarios, defines business outcomes, and represents the user perspective to ensure demos align with practical workflows. Working closely with the Demo COE, Product, and Infra teams is crucial for success.

 

Key Responsibilities

  • Author, document, and maintain detailed demo scenarios, scripts, and storyboards tailored to workflows (claims, enrollment, eligibility, pharmacy, provider).
  • Curate and validate synthetic demo data.
  • Collaborate with engineers to ensure all scenarios reflect actual product capabilities and value.
  • Define talk tracks, metrics for demo success, and acceptance criteria.
  • Lead or co-lead client demos, gathering feedback, and iterating scenarios/templates accordingly.
  • Train Sales and Product teams on demo delivery and scenario alignment to business requirements.
  • Capture post-demo feedback and contribute to knowledge and template updates.

 

Qualifications

  • Overall experience should be minimum 14+ years.
  • Experience in healthcare product management/consulting.
  • Deep understanding of claims adjudication, provider, or PBM processes.
  • Exceptional communication, documentation, and presentation skills.
  • Experience with SaaS or demo environments is a plus.

 

What you can expect in this role

  • A fast-paced, challenging, and rewarding work environment.
  • Work-life balance.
  • A hybrid/remote environment.
  • Late evening work may be required to overlap US work hours.

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