SAP IT Operations Specialist

4 days ago

Dombivli, Maharashtra, India beBeeOperation Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: IT Operations Specialist

Job Summary:

We are seeking an experienced and skilled professional to fill the role of IT Operations Specialist. The successful candidate will be responsible for performing SAP Basis activities, monitoring system performance, and providing functional support in SAP SD Module.

Key Responsibilities:

  1. Perform SAP Basis activities including user administration, role assignment, system monitoring, job scheduling, and transport management.
  2. Monitor system performance, coordinate patches/upgrades, and work with support partners for issue resolution.
  3. Provide functional support in SAP SD Module and MM for procurement and inventory management.
  4. Assist in managing change requests, including documentation, testing in DEV/Quality, and deployment to Production.
  5. Support Master Data uploads and ensure accuracy of entries.
  6. Deliver end-user training, guidance, and day-to-day support, helping users effectively utilize SAP.
  7. Collaborate with business stakeholders (Procurement, Finance, Quality, Logistics) for issue resolution and system improvements.
  8. Ensure compliance with pharma IT policies, GxP, Data Integrity, and audit requirements.
  9. Maintain proper documentation of incidents, change requests, and training provided.
  10. Co-ordinate with the SAP Supporting Partner.
  11. Stakeholder Management as required.

Required Skills and Qualifications:

  1. Strong knowledge of SAP Basis (user & role management, transport management, monitoring, performance tuning).
  2. Working knowledge of MM processes and inter-module integration.
  3. SAP certification in Basis (NetWeaver / S/4HANA) is preferred; MM certification is an advantage.
  4. Experience in user support, training, and coordination with cross-functional teams.
  5. Familiarity with pharma IT compliance requirements (GxP, 21 CFR Part 11, Data Integrity).
  6. Good problem-solving, documentation, and communication skills.
  7. Ability to work in a fast-paced, demanding, timeline-driven environment.

Benefits:

This role offers the opportunity to work in a dynamic and challenging environment, where you can develop your skills and expertise in SAP operations.

Other Requirements:

The ideal candidate will have excellent interpersonal and communication skills, with the ability to work effectively in a team environment.

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